My name is Jessica, I am the Manager of the Plato's Closet Naples, Florida location. We have been in business for about 4 years now. Within that 4 years we have been able to build a very solid customer base. Most of our customers have heard of us through word of mouth. Lately, We have been found online a lot more and we have T.V. and radio commercials circulating too. Something that we still get even after all the years we have been in business is "are you consignment?" NO, we are RESALE! :)
SAME DIFFERENCE, RIGHT? NOT EXACTLY.
Consignment works like this. You bring your stuff into a shop. If they like it they will take it and call you when it sells. You will receive a small percentage of what they end up selling it for. Plato's Closet on the other hand doesn't make you wait to get paid. Bring in your teen friendly clothing or accessories and we pay you cash on the spot for anything we are able to make an offer on. Keep in mind we are fashion forward. We are always looking for the hottest brands so stuff that has sold within the last year to year and a half. We sell everything in our store for about a third of what it sells for in its original retail price. So, we are able to offer our customers about forty percent of that-CASH!
"THIS SAME ITEM IS ON YOUR FLOOR IN MUCH WORSE CONDITION THAN MINE."
Now, some of you reading may go, "I've been to a Plato's Closet before, They barely bought any of my stuff!" Well, unlike a consignment store we are accountable for everything we take in. We are putting money out before we see anything from it. Its an immediate gamble for us. When we go through your items a lot of times we see stuff that we know our customers will not bother to purchase. Whether it be stains under the armpits, small splatter stains from a spaghetti night, a seam tear, broken zipper, or missing shoe laces on a pair of sneakers. We really try to look at all aspects of the items we see. "Yeah, well you have this exact same item on the floor in much worse condition." It happens. We are human. Sometimes things slip through that shouldn't. We are just always trying to do better, Have better and Be a better store.
"HOW DO I KNOW YOU KNOW WHAT YOUR DOING?"
This is a great question. All of our buyers have gone through a LONG certification process to be able to even look at your clothes. We don't stop there though! Our girls have to do homework often. They are required to go to the mall on scavenger hunts to find out whats hot in all the popular mall stores. We have many useful tools that the girls can use while they are at the counter to refer back to. We have seasonal break downs on what is going to be the hottest trends in that season. WE DO OUR HOMEWORK! On top of our girls being thoroughly trained our computer system does all the pricing for us. We put in the brand, style and condition of each item and just like that we have our price.
Our store is always looking for the best of the best items. We love our customers and enjoy what we are doing every day! When you have the time go through your closet. Follow the rule that if you haven't worn it in 6 months, Your probably don't need it anymore! Besides, Recycling is HOT right now! Let your old clothes be someone else's new and while your here check out our awesome selection of clothing and accessories to update your wardrobe! We look forward to meeting you!
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